You may return goods (excluding custom boards and paddles) for any reason within 14 days of receipt of your shipment and receive a refund of the purchase price. All items must be unused and in new condition, with all manufacturer tags attached. All items that are returned and received used or not in resell condition; will be shipped back to the customer at customer’s expense.
Simply call us for an return, mail the product back with an explanation for the return; along with a copy of your receipt on package.
We suggest that you ship back returns with tracking and or insurance.
Sivan Woodcraft is not responsible for packages which are lost, damaged, or stolen in transit.